SUPPORT

After implementation, support is very important while considering the ERP solution selection. SCS put all
their efforts to make the implementation successful. After implementation support though often mentioned
in RFP we applications several tests to be sure from virtual and actual support. It is SCS practice
to check the real support experience from the existing clientele of the vendor and consultants.

Customization Services Group

Many of our customers find that SAFEERP meets the majority of their needs without customization.
We realize, however, that you may have unique business conditions that create the need to customize
a solution. SCS offers complete customization services to provide the technical expertise and development
resources for the customization of your system. All customizations will be fully
documented and conform to SAFEERP’S strict programming standards to assure product
compatibility and seamless integration.

Technical Support & Consulting

Certified technicians who have in-depth knowledge of the product, as well as manufacturing and
accounting environments, staff SCS’S technical support organization. All technical support calls
and e-mails are always answered by a live technician.
SCS’S consultants with the SAFEERP international support team are available to provide direct,
on-site support of your needs in the application of SCS products and process re-engineering.

Customer Support Web Site

Access to the SCS Customer Support web site, an immediate online service and support resource,
provides customers with 24-hour access to a support knowledgebase, software updates, technical
documentation, and much more.

Documentation

An Implementation Guide, Tutorial Workbook, and User’s Manual are available in hard copy as well as
electronically, in Adobe Acrobat PDF format to provide in-depth product information and multiple
cross-references throughout the system.

Need support?

If you have a problem, certainly feel free to ask for help at any time!!

Submit ticket

New Contract Singed with Alfalwa For Ready concrete and blocks
SAFE Co. signed the Contract and open new business sector for ready-made concrete and block factories in the mid of 2009. The project ensures the unlåmited flexibility and cababilities of safe ERP.
New Contract Singed with Alfalwa For Ready concrete and blocks
SAFE Co. signed the Contract and open new business sector for ready-made concrete and block factories in the mid of 2009. The project ensures the unlåmited flexibility and cababilities of safe ERP.
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